• 360° Photo Booth
• Audio Guestbook (Vintage Telephone Booth)
• Event Chairs & Tables
• Luxury Furniture & Décor Items
• Lighting, Linen, and Other Accessories

• A booking is only confirmed once a signed agreement and the initial payment are received.
• Without confirmation, items remain available to other clients.

• A 50% non-refundable deposit is required to secure your booking.
• The remaining 50% balance must be paid at least 7 days before the event date.

• Late payment of the balance may result in cancellation of your booking or a 10% late fee surcharge added to your total invoice.

• Mobile Money, Bank Transfer, or Cash (where applicable).

• Delivery, setup, and collection will be handled by our team unless otherwise agreed in writing.
• Delivery fees apply and are based on event location, accessibility, and size of the order.
• The client must ensure the venue is accessible, with sufficient time allowed for setup and dismantling.
• If our team experiences delays due to venue access restrictions (locked gates, no loading space, etc.), additional waiting time charges may apply (on a per-hour basis).

• All items are for event rental use only and remain the property of Emerise by Tutubah.
• Clients are responsible for ensuring proper care and handling of rented items during the rental period.
• No alterations, defacement, or misuse of items is permitted (e.g., standing on tables, moving heavy furniture without approval).
• Electrical items such as the 360° booth or lighting must only be used with proper power sources.

1. Client-Initiated Changes

• Changes to booking (items, event date, venue, or time) must be requested in writing.
• Changes are subject to availability and may attract additional charges.

2. Extended Rental Period

• Rentals are for the agreed event hours only.
• If items are required beyond the agreed time, overtime charges will apply (hourly or daily rate, depending on item).

• If the event is rescheduled, the deposit may be applied to the new date (subject to availability).
• Rescheduling less than 72 hours before the event may incur a surcharge of 20% of the total booking fee.

• Any changes made within 48 hours of the event (venue, timing, or additional items) may attract a rush surcharge of 15% – 30% of the booking fee.

• Deposits are non-refundable.
• Cancellations made 14 days or more before the event will receive a refund of any balance paid (excluding the deposit).
• Cancellations made less than 14 days before the event will forfeit all payments made.
• If the Company cancels due to unforeseen circumstances, a full refund (including deposit) will be issued, and we will assist in recommending alternatives.

• The Client assumes full responsibility for any damage, theft, or loss of rental items during the rental period.
• If items are damaged, lost, or stolen, the Client will be charged the full replacement value or repair cost.
• A refundable security deposit may be required at the Company’s discretion.
• The Company shall not be liable for injury, accident, or damage to property caused by misuse or negligence of the Client, guests, or venue staff.

• Payment terms
• Deposits & cancellation
• Damages & liability
• Rescheduling & surcharge rules
• Delivery/setup policies
• Legal protections